Personal Data Processing Policy

1. Introduction

1.1. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it when you submit a form or contact us through our website https://swimandgo.ae.
1.2. We comply with the requirements of the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. What data we collect

2.1. When you submit a request or fill out a form on the website, we may collect the following information:

  • Name
  • Phone number
  • Comment or message

2.2. We do not collect sensitive personal information.

3. Purposes of data processing

3.1. We use your personal data for the following purposes:

  • Contact you regarding your request
  • Provide information about our services
  • Improve the quality of communication and feedback

3.2. We only process data that you provide voluntarily.
3.3. By submitting the form, you consent to the processing of your data for the stated purposes.

4. Legal basis

4.1. The legal basis for processing your personal data is:

  • Your consent, in accordance with Article 4 of UAE Federal Law No. 45/2021 (PDPL).

5. Data storage and protection

5.1. We take reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure.
5.2. Data may be stored on secure servers located in the UAE or outside the UAE, depending on the hosting provider used.

6. Data storage period

6.1. We retain data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6.2. You can request deletion of your data at any time.

7. Your rights

7.1. In accordance with UAE law, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of data
  • Withdraw consent to processing
  • Receive information about how your data is processed

7.2. To exercise your rights, please contact us using the contact information below.

8. Transfer to third parties

8.1 We do not sell or transfer your information to third parties except when necessary to provide a service (e.g. form processing services) or when required by law.

9. Cookies and analytics

9.1. The website may use basic analytics tools to improve its performance.
9.2. Personal data is not collected via cookies without your consent.

10. Contacts

10.1. For questions regarding the processing of personal data, you can contact us:
Email: info@swimandgo.ae

11. Policy Update

11.1. This Policy may be updated periodically.
11.2. The most current version is always available on this page: https://swimandgo.ae/privacy
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